==== DELAYED to 21st Sept, 08 Sunday 0100 hours (GMT +8) ===

Dear Valued User,

on 14th Septembr, 08 Sunday 0100 hours (GMT +8) we will conduct mysql upgrade on all linux server to version 5.0.

we will no longer support mysql 4 and so far we can confirmed that all sites will work ok on version 5 as we have checked.

We will update the status later, feel free to comment or ask anything by emailing support@rocksoft.com.my

Thank You

Dear Valued Customers,

Please note that we will bring all of our products and services under new branding "RockSoft Server Consultancy".

Our new website is http://rocksoft.com.my and help central is at http://help.rocksoft.com.my

Please view our new email addresses at:
http://rocksoft.com.my/contacts.php

For malaysian user,any payment to our bank account still accepted until we announce new bank account number under RockSoft Sdn. Bhd.

Any price change according to our new website will not affect existing customers. you will still enjoy old lower pricing with a lot more extra features to come.

Thank You

Hello,

the server Linux SRV1 was down just now. but we have rebooted it and everything works fine again.

Cause:

Some user web script has make the server hang.

Resolution:

Bad script removed and involved user has been warned

Thank You

Dear Valued Customer,

We have updated our affiliate system to more be more attractive for you:

payout holds:
7 days after referral sales confirmed

percentage:
30% percent recurring commission, recurring means every time that user renew his package capped to USD 200 max per sale

kindly register your affiliate id by logging to our website http://e-Ruang.com if you haven't done so. User that has USD 50 minimum from referral sales may withdraw that amount by sending request to billing@e-ruang.com. You may also use any of this amount to pay invoice/buy more of our services.

Referral ID/account will only be active if you currently have any active service under our website and it must continue to be active in order for you to continuously able to receive recurring commission every time a user renew their package.

More banner will be uploaded within 48 hours for your usage, get it by logging to our site and go to affiliate system menu.

thank you

===========================================
NOTE: This issue have been sorted out, please submit ticket if anything
+++++++++++++++++++++++++++++++++++++++++++

hello,

every users in SRV1 will find that their website is currently down. this is due to apache webserver giving unexpected issue. we are working into solving this right now and it will be fixed shortly.

kindly wait for an update.

thank you
Support Department